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Team Members / Michele Buchanan

Michele Buchanan

Sr. Director, Quality & Food Safety

Experienced Consumer Safety, Food Safety, Quality Management and Crisis Management executive, with experience across North America and Latin America. The majority of Michele’s work experience comes from her 30+ years with Unilever. Over the last 10 years, she has served as a Quality and Food Safety consultant. Michele has specialized expertise in Microbiology (M.Sc. Hygiene, School of Public Health, University of Pittsburgh).

Michele has 40+ years of corporate and factory experience across a wide variety of food product types from beverages (including aseptic), confectionery, dry mixes, low moisture, acid & acidified sauces/dressings and low acid foods to frozen novelties and ice cream.

Michele’s experience includes the following areas:

  • Food Safety criteria assessment and development
  • Operational investigations focused on Root Cause Analysis and Corrective/Preventive Action with verifiable countermeasures
  • Defect analysis and investigation in microbiological contamination incidents including product disposition recommendations
  • Review of Cleaning and Sanitation effectiveness
  • Leadership in Crisis Management (Recall) situations across product categories.
  • FDA, USDA, CFIA, CPSC and other agencies interaction
  • Consumer/customer complaint data and trend analysis and investigation
  • Quality & Food Safety Training
  • Food Safety and Quality criteria in company acquisition due diligence
  • Foreign Matter and Pest Control incident prevention
  • Development/deployment of consumer quality attribute measurements

VALUE CHAIN SKILLS

  • Quality & Food Safety
  • Microbiology
  • Sanitation
  • Regulatory
  • Manufacturing and Crisis Management

PREVIOUS EXPERIENCE

  • Unilever (30+ years)
    • Corporate Microbiologist
    • North America Quality Director
    • Quality Capabilities Director, Americas
    • Global Quality Director, Americas
    • Quality Manager, factory and supplier assurance
  • Buchanan Enterprises (10 years)
    • Q&FS consultant for large and midsized food companies

EDUCATION AND ACCREDITATIONS

  • B.A., Biology, Thiel College
  • M.Sc. Hygiene, University of Pittsburgh School of Public Health

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